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Sporadic errors from Outlook 2010: - "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."

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One of my users is reporting the above error, often when she attempts to access the global address list (GAL).  If she tries again she can access the GAL and continue working.   She is, however, becoming frustrated with the frequency she is seeing the error pop up.

Client is running Windows 7 and Outlook 2010. 

Server is Exchange 2010 SP3 running on Windows 2008 R2. 

I am grateful for any answers.  Thank you!!

...Jim


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