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Users can't view their archive mailbox content

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Hello,

Our users can't view their archived mail. We have two cleanly installed Exchange server: mail01 and mail02, both with the Client access and Mailbox roles. I made a new database and enabled in-place archive for some users like described here http://technet.microsoft.com/en-us/magazine/jj933280.aspx . EAC shows me the "enabled" archiving state. Also i made and applied a new archive policy with two rules: "move default to archive after 1 year" and "remove deleted after two weeks". But users can see only 4 folders: RSS channels, RSS subscribes, spam-folder and deleted and all of them are empty. There is no inbox folder. Then I made an pst-import to the archive mailbox by the shell: new-mailboximportrequest -mailbox User1 -IsArchive -filepath \\...\user_old_mail.pst . The import completed successfully. EAC shows me that this user have a 1,8 Gb archived mail (the same size as pst file have), but user can't see no archived mail neither in Outlook, nor in OWA. I've tried to made an archive in same database where the mailbox resides, but still have the same issue.

Get-mailbox shows:

get-mailbox User1 | fl *archive*

ArchiveDatabase         : Archive
ArchiveGuid             : 6f723da2-1003-4f6f-9efc-5005d39dc630
ArchiveName             : {????? ?? ????? - User1} (we have Cyrillic archive box name)
JournalArchiveAddress   :
ArchiveQuota            : 100 GB (107,374,182,400 bytes)
ArchiveWarningQuota     : 90 GB (96,636,764,160 bytes)
ArchiveDomain           :
ArchiveStatus           : None
ArchiveState            : Local
DisabledArchiveDatabase :
DisabledArchiveGuid     : 00000000-0000-0000-0000-000000000000
ArchiveRelease          :

Test-ArchiveConnectivity

RunspaceId               : 5b6f53be-98b0-4b10-9fc2-0bcdc860fb49
Identity                 : user1@domain.com
PrimaryMRMConfiguration  :
PrimaryLastProcessedTime :
ArchiveDomain            :
ArchiveDatabase          : Archive
ArchiveMRMConfiguration  :
ArchiveLastProcessedTime :
ComplianceConfiguration  : ElcV2, ValidArchiveDatabase
ItemMRMProperties        :
Result                   : Successfully logged on to the users Archive mailbox.
Error                    :
IsValid                  : True
ObjectState              : New

Can anyone help me? Please.



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