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Outlook 2013 connectivity issue with Exchange 2013

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Hi,

We are using Exchange 2013 SP1 with Outlook 2013.. Today around 20 users are complaining for outlook connectivity. They are unable to connect outlook with exchange from office network.They can access emails using OWA from their machines. they are getting emails on their cell phones but outlook is not connecting with the server. When we do send / receive on outlook following error appears. Please note that outlook is working in Cached mode. I tried to run outlook without cached mode but unable to run and got the error message that the server is unavailable. Can't understand why it's happening? I can access emails on OWA on same machine but outlook is not working. Please help. Thanks.

task reported error (0x8004011D): The server is not available. contact your administrator if this condition persists please contact your administrator.


Regards, Riaz Javed Butt | Consultant Microsoft Professional Services MCITP, MCITP (Exchange), MCSE: Messaging, MCITP Office 365 | msexchgeek.wordpress.com


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