Hello
Does anyone know about this problem?
We have several users with iPhones who have lost mails, meeting agendas and contacts.
So, a resycnhronisation was forced; this resolved the problem with the mails but the problem still remains for:
- majority of contacts dissapeared
- ALL meeting agendas dissapeared
The iPhone itself receives an error code 500 as follows:
<START OF ERROR>
May 26 09:55:02 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|[ASSettingsTask 0x15e96090, conn 0x15ea5710, request 0x15e6f140] connection died with error Error Domain=ASHTTPConnectionErrorDomain Code=500 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 500.)"
May 26 09:55:02 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|ASSettingsTask failed: Error Domain=ASHTTPConnectionErrorDomain Code=500 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 500.)"
May 26 09:55:23 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|[ASSettingsTask 0x15e96090, conn 0x15d9e620, request 0x15d9dd90] connection died with error Error Domain=ASHTTPConnectionErrorDomain Code=500 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 500.)"
May 26 09:55:23 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|ASSettingsTask failed: Error Domain=ASHTTPConnectionErrorDomain Code=500 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 500.)"
May 26 09:55:24 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|[ASFolderSyncTask 0x15d7b820, conn 0x15ead570, request 0x15e92050] connection died with error Error Domain=ASHTTPConnectionErrorDomain Code=449 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 449.)"
May 26 09:55:24 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Note |Getting a new server policy
May 26 09:55:45 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|[ASGetOptionsTask 0x15ea0ec0, conn 0x15ea7380, request 0x15e793a0] connection died with error Error Domain=ASHTTPConnectionErrorDomain Code=500 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 500.)"
May 26 09:55:45 iPhone-de-L0311555 dataaccessd[98] <Notice>: 0x15e70950|EAS|Error|ASGetOptionsTask failed: Error Domain=ASHTTPConnectionErrorDomain Code=500 "The operation couldnt be completed. (ASHTTPConnectionErrorDomain error 500.)"
<END OF ERROR>
I would have thought that this is related to the ActiveSync element of Exchange server and there is no way to force a sync from the server end (unless Im mistaken), so a sync has been done by the client iPhone, but it doesnt resolve the problem.
If anybody is able to help, I'ld really appreciate it.
Many thanks