Hi everyone,
I am having some annoying issues on one of our Outlook for MAC 2011 Clients connected to an exchangeserver 2013 housing several companies / organisations.
Client side :
* iMac12,1
* Outlook for Mac 2011 Version 14.4.2 (140509)
Server Side :
* Server 2012 R2
* Exchangeserver 2013 SP1
The Exchangeserver ist working in a multi-tenancy setup hosting several companies. None of the Windows / Outlook 2013 Clients or any other users with iphones etc have got these problems.
It seems that only this user with Outlook for MAC is having them :
The UserA resides in companyA.tld - when the user receives an E-Mail from UserB from companyB.tld (on the same Exchangeserver) there is an red ? next to the senders name in the inbox and UserA is unable to reply to them.
When UserA clicks on the senders name to open the connected contact it opens on specific contact from UserA's personal contacts and not the contact actually associated with that e-mail address. And this personal contact always opens no matter what the actual sender's address was.
He hasn't got any issues with mails received by the same organisation or from external e-mailservers, only from users in a different org on the same server.
Same Problem when he tries to reply to an appointment from UserB/CompanyB - replies from within the same organisation or external servers work OK.
If he replies to an appointment he gets an error that the recipients mail cannot be found and displays an X500 style address
/O=COMPANYX HOSTING/OU=EXCHANGE ADMINISTRATIVE GROUP /CN=RECIPIENTS/CN=C1123866DD3C4B84B308EF24F2AB2141-RA GE]@hosting.company.lan
Remote Server returned '550 5.1.3 STOREDRV.Submit; invalid recipient address'
Another oddity here is that the same applies to this users iPhone and iPad Mail Client, but as mentioned before no other users using iPhone / iPad have got this issue.
The only difference is that he mainly uses Outlook for MAC which isn't used by ANY of the other users on that exchangeserver.
Any hints on how to solve this issue ?
any hints welcome :) !
I am having some annoying issues on one of our Outlook for MAC 2011 Clients connected to an exchangeserver 2013 housing several companies / organisations.
Client side :
* iMac12,1
* Outlook for Mac 2011 Version 14.4.2 (140509)
Server Side :
* Server 2012 R2
* Exchangeserver 2013 SP1
The Exchangeserver ist working in a multi-tenancy setup hosting several companies. None of the Windows / Outlook 2013 Clients or any other users with iphones etc have got these problems.
It seems that only this user with Outlook for MAC is having them :
The UserA resides in companyA.tld - when the user receives an E-Mail from UserB from companyB.tld (on the same Exchangeserver) there is an red ? next to the senders name in the inbox and UserA is unable to reply to them.
When UserA clicks on the senders name to open the connected contact it opens on specific contact from UserA's personal contacts and not the contact actually associated with that e-mail address. And this personal contact always opens no matter what the actual sender's address was.
He hasn't got any issues with mails received by the same organisation or from external e-mailservers, only from users in a different org on the same server.
Same Problem when he tries to reply to an appointment from UserB/CompanyB - replies from within the same organisation or external servers work OK.
If he replies to an appointment he gets an error that the recipients mail cannot be found and displays an X500 style address
/O=COMPANYX HOSTING/OU=EXCHANGE ADMINISTRATIVE GROUP /CN=RECIPIENTS/CN=C1123866DD3C4B84B308EF24F2AB2141-RA GE]@hosting.company.lan
Remote Server returned '550 5.1.3 STOREDRV.Submit; invalid recipient address'
Another oddity here is that the same applies to this users iPhone and iPad Mail Client, but as mentioned before no other users using iPhone / iPad have got this issue.
The only difference is that he mainly uses Outlook for MAC which isn't used by ANY of the other users on that exchangeserver.
Any hints on how to solve this issue ?
any hints welcome :) !