Hi there,
When I look on the customers outlook 2013 it says that they have 3 unread e-mails. I then go to check unread emails and there are none there. I have re-built her ost and am still experiencing the same problem. I have checked OWA and it is also saying she has 3 unread emails in her mailbox. I have also tried selecting all emails and using the ctrl + q shortcut to read them all and that has also not done it. I have tried to clear offline items and that also did not do it. I think it might be something to do with the server since both her Computer and OWA are saying that she has these 3 unread emails. Ran out of ideas so any help would be much appreciated.
Thanks in advance,
Lennie