Hello Community,
I purchased Microsoft 365 about a month ago and with it upgraded from Office 2010 to Office 2013. It. Crashes. Constantly. but that's for another post question.
I am saving contacts to the Outlook Data File via the Desktop App. As in: New Contact > Full Name > Company > etc.
When I get to E-mail I am able to put in an email address and sometimes it sticks and sometimes it does not. Sometimes when I tab to, "Display As," the email address disappears, other times it does not and allows me to save the email address in the contact. The end result is that some of my contacts have email addresses whereas others do not. Does anyone have experience with this sort of thing or know a fix?
I called customer support and after 2 hours of dealing with people with poor listening skills they concluded that I need to buy a support package for $260 in order to address my issue. In order to have a product that behaves consistently and allows me to save contacts. My enterprise level gmail saves contacts and doesn't require support or a fee, my iPhone saves them fine with no need for support, as does my blackberry, my Nexus can even do this believe it or not! I find it... alarming... that MS would ask for money to get an out of the box product to perform a task that everybody in the marketplace can perform without issue. But I suppose the community can't really help with that.
Anyone have any idea why what was once-upon-a-time a Calendar and Contact Manager cant save a contact properly?
Details:
- OS: Windows 7
- Email addresses are in Exchange (not that this should matter) I just want to save contacts locally. Not in the Exchange Server Account.
- I did try creating another outlook profile and using that - the same problem exists
Thanks-a-million,
Seth