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Exchange 2013

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I am using exchange 2013 server 2012. My clients can log into owa fine both internally and externally but they cannot view their emails. when I log into the site on my droid it launches owa light mode and everything seems to work. My question is how to restore full functionality to the owa premium side.

Thank you in advance!


I didn't see not to ask questions here so where would I put this question.....I didn't see the option available under forums?

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