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Exchange 2013 Pop Error: -ERR Logon failure: unknown user name or bad password. Msg=NoUserInAD

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trying to figure out why POP3 won't connect.  We want to use SSL.

Results of tests and the settings are shown below.  I have tried Logintype 1,2 and 3 in the pop-settings and all give same result.

Test-PopConnectivity <cas-server> |fl
RunspaceId                  : 3eeb6ac7-f1db-41d6-bf18-65e12a853b51
LocalSite                   : Default-First-Site-Name
SecureAccess                : False
VirtualDirectoryName        :
Url                         :
UrlType                     : Unknown
Port                        : 995
ConnectionType              : Ssl
ClientAccessServerShortName : <cas-server>
LocalSiteShortName          : Default-First-Site-Name
ClientAccessServer          : <Cas-Server>.company.local
Scenario                    : Test POP3 Connectivity
ScenarioDescription         : Connect to server using POP3 protocol, search for the test message, and delete it along
                              with any messages that are older than 24 hours.
PerformanceCounterName      : POPConnectivity-Latency
Result                      : Failure
Error                       : POP Error: -ERR Logon failure: unknown user name or bad password.

UserName                    : extest_e32d2d1d14c04
StartTime                   : 4/22/2014 11:27:22 AM
Latency                     : 00:00:00.4090460
EventType                   : Error
LatencyInMillisecondsString :
Identity                    :
IsValid                     : True
ObjectState                 : New
********************************************************************************************************
POP-Log
"R=""-ERR Logon failure: unknown user name or bad password."";Msg=NoUserInAD"
*******************************************************************************************************
Get-PopSettings |fl

RunspaceId                        : 3eeb6ac7-f1db-41d6-bf18-65e12a853b51
Name                              : 1
ProtocolName                      : POP3
MaxCommandSize                    : 512
MessageRetrievalSortOrder         : Ascending
UnencryptedOrTLSBindings          : {[::]:110, 0.0.0.0:110}
SSLBindings                       : {[::]:995, 0.0.0.0:995}
InternalConnectionSettings        : {<Cas-Server>.company.local:995:SSL, <Cas-Server>.company.local:110:TLS}
ExternalConnectionSettings        : {}
X509CertificateName               : mail.company.com
Banner                            : The Microsoft Exchange POP3 service is ready.
LoginType                         : SecureLogin
AuthenticatedConnectionTimeout    : 00:30:00
PreAuthenticatedConnectionTimeout : 00:01:00
MaxConnections                    : 2147483647
MaxConnectionFromSingleIP         : 2147483647
MaxConnectionsPerUser             : 16
MessageRetrievalMimeFormat        : BestBodyFormat
ProxyTargetPort                   : 9955
CalendarItemRetrievalOption       : iCalendar
OwaServerUrl                      :
EnableExactRFC822Size             : False
LiveIdBasicAuthReplacement        : False
SuppressReadReceipt               : False
ProtocolLogEnabled                : True
EnforceCertificateErrors          : False
LogFileLocation                   : C:\Program Files\Microsoft\Exchange Server\V15\Logging\Pop3
LogFileRollOverSettings           : Daily
LogPerFileSizeQuota               : 0 B (0 bytes)
ExtendedProtectionPolicy          : None
EnableGSSAPIAndNTLMAuth           : True
Server                            : <Cas-Server>
AdminDisplayName                  :
ExchangeVersion                   : 0.10 (14.0.100.0)
DistinguishedName                 : CN=1,CN=POP3,CN=Protocols,CN=<Cas-server>,CN=Servers,CN=Exchange Administrative Group
                                    (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft
                                    Exchange,CN=Services,CN=Configuration,DC=<company>,DC=local
Identity                          : <Cas-server>\1
Guid                              : 25123301-9ed4-4989-83e7-85dcb9d5a90a
ObjectCategory                    : <company>.local/Configuration/Schema/ms-Exch-Protocol-Cfg-POP-Server
ObjectClass                       : {top, protocolCfg, protocolCfgPOP, protocolCfgPOPServer}
WhenChanged                       : 4/22/2014 11:24:28 AM
WhenCreated                       : 11/26/2013 8:22:55 AM
WhenChangedUTC                    : 4/22/2014 6:24:28 PM
WhenCreatedUTC                    : 11/26/2013 4:22:55 PM
OrganizationId                    :
OriginatingServer                 : DC1.<company>.local
IsValid                           : True
ObjectState                       : Unchanged

Any ideas?


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