Hi ,
I am struggling with a peculiar problem . An external user sending email with two of our internal user with 2 attachment (.pdf & .xls ). One user is getting attachment properly but other is not. Initially I thought the problem with office outlook but when I have checked the effected user’s web mail there I found both attachments are showing in .txt format and size is only 64 kb. On the other hand when the other local user who received both attachment properly forwarding the same email to the effected user, then only he can find the original attachments. We have an exchange 2010 server.
While tracking the email from ‘ Tracking log Explorer in Exchange Management Console ‘ there I can find the email with the desired attachment size.
Can anybody please help me out of this issue. Unfortunately it’s happening with my CEO’s account.
Regards
Shankar.