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New messages in Outlook 2010 are automatically read when they come in

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Hi

I have several users complaining about this issue. We have hosted exchange via GoDaddy setup on their Outlook 2010. Each time a new email comes in, it is bold for a couple of minutes and then changes to read on its own accord.

 

They have OWA too with GoDaddy and with Outlook switched off the messages in that platform stay bold. As soon as we switch on Outlook it changes those to read too.

I have played around with the Options, Advanced settings, Reading Pane and views but haven't come up with a reasonable solution to this.

I'm hoping some out there can help, as I have exhausted all forums.

Best regards,

Rizwan

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