I have a brand new pc and it has office 2013 on it. I got an IMAP account to load email, but not an exchange server account that I had used for years in office 2003. I have all the right setttings. When I go to establish it, Outlook just hangs and says "not responding" like a stalled out webpage. It then says outlook is not connected. Well, it IS connected. I have tried installing this account both via wireless internet connection and hard wired---no luck. Microsoft says they will gladly help for beween 250 and 500 hundred bucks--not willing to be gouged like that for new product!
can anyone help a non-techie home office guy?