SYSTEM: MS Exchange and Outlook 2007 (not sure which SP - probably SP4).
SCENARIO:
An original message was sent at 10:00 am EST so the message headers (as seen in the message view) looks like this -
From: *** Email address is removed for privacy *** [origianl sender]
Sent: Wednesday, 1 December, 10:00 am
To: *** Email address is removed for privacy *** [original recipient]
Subject: Some pretty important business
When the original message is viewed from the Sender's "Sent Items" folder, the message data is identical to the info above.
When the original message is viewed from the Recipient's "Inbox", the message data is identical to the info above.
OK, here's the PROBLEM and QUESTION:
When the recipient of the original message forwards that message to another recipient, the time in the Sent: line of the original message changes. The result looks like this:
From: *** Email address is removed for privacy *** [original recipient]
Sent: Wednesday, 1 December, 10:05 am
To: *** Email address is removed for privacy *** [new recipient]
Subject: FW: Some pretty important business
---------------Original Messsage---------------
From: *** Email address is removed for privacy *** [original sender]
Sent: Wednesday, 1 December, 7:00 am <===***Note the time has changed and indicates a time that is 3 hours earlier
To: *** Email address is removed for privacy *** [original recipient]
Subject: Some pretty important business
This is a significant problem. It is alleged that the user (original sender) is "Making a False Statement" by manipulating the time-setting on devices (Blackberry and Laptop) to create this result. The user claims that he/she did not change any time settings on any device.
All email parties, Original Sender, Recipient, and New Recipient are based on the East Coast and operate (normally) in the EST (GMT -0500).
The messages are routed through a server on the West Coast (GMT -0800).
Could this event be caused by the physical location of the server? Has anyone experienced anything like this? If the user did not change any of the system settings than this must be a result of systems/server message handling? Please advise.
This is a time-sensitive matter [no pun intended]. Any expert consult would be greatly appreciated. Thanks.
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