Hi everyone,
I have a folder called Personal with several sub-folders within it. Each of these folders contains hundreds of email since I started my work until now.
Starting this week, I had been experiencing strange problem with these folders, almost all the emails went invisible. The reason I said they went invisible but not deleted because when I did a search for emails (for example from user ABC@domain.com) on OWA, with the Entire Mailbox option checked, the emails appeared and they are in one of my sub-folders under Personal(the name of the folder appears under subject and date in OWA), then I went and checked that sub-folders, these emails are not there.
So I decided to create a new sub-folder under Personal (for example test), repeated the search above, then I moved those emails out to the new sub-folder, now I could see them. I moved one back to the original sub-folder, checked and I could not see it.
I repeated the above process to other sub-folders under Personal folder, same behaviour ( other folders are fine). I believe that the Folder itself is bugged or something similar. I cannot search emails and move them out again because this folder contains almost 2 years worth of emails and I hardly remember all the senders.
I tried on aother computer, problem is still there
What is the best approach in this situation?
Best Regards,
Danny