Hi everyone,
Our office has just moved to using Office 365 business edition where we are sending and receiving emails via Microsoft Online Exchange.
It has been running for 3 days so far and we do love the product however we are having a major issue at the moment and that is our local outlook 2010 and 2013 folders are not constantly synching with the exchange. We are finding that it can be hours before emails push through to our inbox and we will receive 20 emails all at once. It is also occuring when we send emails, they will sit in the Outbox and the only way it seems to get them to send or receive is to close Outlook and re-open the program.
We also find that sometimes when we are out of the office and using the 'Outlook Web App' that emails we send to clients via here and not always synching with the local Outlook its a bit of a mess really. This is not great as we are a legal office and need to attend to emails urgently at times and must have all emails arrive locally.
Can anyone shed some light on how this matter can be fixed urgently?
Thanks
Lisa