I'm new to Outlook rules, but have created a rule in a shared Inbox, so that all new emails are flagged. The only issue appears that when i have closed down outlook and a new email comes in, and another user has completed the flag, when I log in the mail is seen as a new email to my outlook and therefore is "Re-flagged" by the rule.
So I was wondering if there is any way to apply an additional condition to the rule, that it will only Flag emails which DON'T have a category selected?
Or is it possible to do it in a slightly different manner, so that it will flag all emails EXCEPT a email which has been "Read" or won't flag an email which has any/specific categories selected?
I have noticed that the there are conditions close to what i would like, like the "Assigned to Category Category", but I don't know how to set it as "No Category Selected" or to say "Don't flag if these are selected" or don't flag emails which have already had their flags completed.
Is what i'm trying to achieve possible using the Standard Rule Wizard?
The main aim I'm trying to achieve with this is to log thedate and time when one of us replies/acknowledges to an email, yet if when I reconnect to the inbox, the flags are re-applied, this will change the data of the original "Complete Date/Time" made by my colleagues and skew the information.
Any help would be greatly appreciated.