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Outlook 2013 not down-loeading Emails from IMAP; one message stuck in draft folder

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Hello,

Not being a computer buff and having gone through the various discussion fora I can't find my specific problem:

1. Outlook gets stuck in the send/receive mode and, subsequently, does not complete the IMAP synchornization, but here is no unsent message in the Outbox.

2. However, there is an old message in the Outlook draft folder (not in visible in the folder of the E-mail account) which I suspect is the reason for the programme to get stuck. I cannot delete and purge that message, despite trying in several ways, online and offline. This message had an 8MB attachment (which I have been able to delete).

3. As a consequence (I assume) Outlook gets entirely blocked at random intervals. When I try to close it the message comes that "Outlook iis not responding" and needs to re-start.

Any advice?

Christoph


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