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One user can't get Outlook to work

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Hi,

We have one user who is having problems with Outlook. It started a few weeks ago, and no one else is having the same problem. It says "The connection to Microsoft Exchange is unavailable. Outlook must be online to complete this action"

Environment:

Outlook 2010

Windows 7

Exchange 2010

What i've tried:

1. Repairing the Outlook installation

2. Running anti-virus full scan, which revealed that there were viruses on this computer!

3. Making sure the workstation can ping the Exchange server. It can, but Outlook can't reach the Exchange server.

4. Running scanpst or whatever it is. It found problems and I choose the repair option.
5. Uninstalled Office 2010 then reinstalled it

I've run out of ideas really, and have tried pretty much everything that googling found. Any ideas?

Thanks,

Makolyte


Makolyte, Software Developer + System/Network Admin



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