My office 2010 and office 2013 users cant download their OAB.
We recently migrated from ex2010 to ex2013
What am I missing?
TESTING:
[PS] C:\Windows\system32>Get-offlineaddressbook | fl WebdistributionEnabled,VirtualDirectories,Identity
WebDistributionEnabled : True
VirtualDirectories : {}
Identity : \Offline Address Book (Ex2012)
[PS] C:\Windows\system32>Test-OutlookWebServices -verbose -Identity:USER@DOMAIN.com -MailboxCredential:(Get
-Credential DOMAIN\USER)
Source ServiceEndpoint Scenario Result Latency (MS)
------ --------------- -------- ------ -------
Mail2013.DOMAIN.com autodiscover.DOMAIN.com Autodiscover: Outlook Provider Success 49
Mail2013.DOMAIN.com secure1.DOMAIN.com Exchange Web Services Success 32
Mail2013.DOMAIN.com secure1.DOMAIN.com Availability Service Success 222
Mail2013.DOMAIN.com secure1.DOMAIN.com Offline Address Book Success 66
Test Email Autoconfigure has this XML entry:
<OABUrl>https://secure1.DOMAIN.com/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/</OABUrl>
Folders that exist on the laptop, missing "7743d073-8f4d-4c7f-92e1-7c24b023d573"
D:\Users\USER.x220-THINK\AppData\Local\Microsoft\Outlook\Offline Address Books
OAB folders on laptop:
0da44b00-e3fa-4ee2-8d45-1ea02145fffa
50fc83cf-783c-4d1d-afb0-fca16e395cb0
a147d76d-01fc-4a8d-b644-0a35e816f783
The above folders are from old exchange 2010 server.
Exchange Server\V15\Logging\HttpProxy\Oab Log events:
Outlook looks to be requesting the correct OAB,
How ever this file does not exist in the folder: ,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/0da44b00-e3fa-4ee2-8d45-1ea02145fffa-lng0409-2.lzx
Line 193: 2014-03-22T18:19:19.785Z,9fbbf7ba-d03e-4764-add3-1900481b2309,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/oab.xml,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128-UserADRawEntry~CN=SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}
CN=Users DC=DOMAIN DC=com,Microsoft BITS/7.5,10.99.99.209,MAIL2013,200,200,,HEAD,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-OABOrgMailbox,,,,0,0,1,,2,10,,0,2;,2,,0,2,31.2494,1,,,,4,0,,,16,0,5,13,13,15,19,,,BeginRequest=2014-03-22T18:19:19.754Z;BeginGetResponse=2014-03-22T18:19:19.770Z;OnResponseReady=2014-03-22T18:19:19.785Z;EndGetResponse=2014-03-22T18:19:19.785Z;I32:ADS.C[DC2012DC]=2;F:ADS.AL[DC2012DC]=1.841,
Line 194: 2014-03-22T18:19:19.801Z,c6bbf1ed-2717-4072-a439-80eaa06eb65d,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/oab.xml,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128,Microsoft
BITS/7.5,10.99.99.209,MAIL2013,200,200,,GET,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-ServerCookie-ServerCookie,Server~Mail2013.DOMAIN.com~1941996232~03/22/2014 18:29:19,,,0,108115,1,,0,1,,0,,0,,0,0,0,0,,,,3,1,1,0,7,0,5,2,3,3,7,,,BeginRequest=2014-03-22T18:19:19.801Z;BeginGetResponse=2014-03-22T18:19:19.801Z;OnResponseReady=2014-03-22T18:19:19.801Z;EndGetResponse=2014-03-22T18:19:19.801Z;,
Line 238: 2014-03-22T18:23:15.115Z,a21b4252-2223-4af1-8259-394dc5fb8541,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/0da44b00-e3fa-4ee2-8d45-1ea02145fffa-lng0409-2.lzx,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128-UserADRawEntry~CN=SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}
CN=Users DC=DOMAIN DC=com,Microsoft BITS/7.5,10.99.99.209,MAIL2013,404,404,,HEAD,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-OABOrgMailbox,,,,0,0,1,,2,7,,0,2;,2,,0,2,15.6178,0,,,,4,0,,,13,0,5,9,9,11,15,,,BeginRequest=2014-03-22T18:23:15.100Z;BeginGetResponse=2014-03-22T18:23:15.100Z;OnResponseReady=2014-03-22T18:23:15.115Z;EndGetResponse=2014-03-22T18:23:15.115Z;I32:ADS.C[DC2012DC]=2;F:ADS.AL[DC2012DC]=1.70875,WebExceptionStatus=ProtocolError;ResponseStatusCode=404;WebException=System.Net.WebException:The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.EndGetResponse...
OAB on CAS Server:
\Exchange Server\V15\ClientAccess\OAB\7743d073-8f4d-4c7f-92e1-7c24b023d573
oab.xml file is in this folder
oab.xml file is updating every day
IIS Settings:
The 'Default Web Site' OAB content view does NOT show the '7743d073-8f4d-4c7f-92e1-7c24b023d573' folder
The 'Exchange Back End' OAB content view does show the '7743d073-8f4d-4c7f-92e1-7c24b023d573' folder
There seems to be alot of files missing from folder listed in OAB.xml