Since last week when i tried to schedule a meeting, i am not able to use scheduling assistant to view the participants time. It will just display a gray bar with 'Updating Schedule Information" and it goes on without displaying anything. The same goes for my calendar. I've added few colleagues' calendar and previously i was able to view their time, now it just says 'updating' with the spinning animation.
I tried to :
- start outlook in safe mode, not working
- Create new profile with my account and restart outlook. No luck
- enable logging on Outlook, but there is not <date>-<time>-fb.log file created when i tried to view a colleagues calendar.
but,
- Start OWA and view both calendar and scheduling assistant, works fine!
- on my colleagues laptop, added my account and it works.
It seems to me Outlook Calendar is not retrieving the information from exchange server. Sending email and receiving email works as normal and i can see my outlook status is connected to exchange server.
Any idea how to fix this? Any help is greatly appreciated.