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Outlook 2013, intermittent "exchange server not avaliable"

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I have a virtualised environment.

----The setup:-----

two vHosts, vmware 5.5, 4 CPU, 196 GB RAM, Storewize v3700, 20 10K disks in RAID10

two win 2012 exchange 2013 servers

two win2012 DCs

five (5) Win2008R2 RDS hosts + 1 2008R2 Connection broker

60 users on the RDS server in outlook online-mode. no cache

Office 2013 on the servers

-----the problem:---

Some random users have random problems opening outlook.

A user tries to open outlook and gets the message "exchange server not avaliable".. he says OK, and outlook closes. - opens outlook again, and everything works..

This happens at random times for random users

CPU, disk and network activity are very low on both vhosts and there is a lot of avaliable RAM on all guests

I don't know if its related, but the larger the mailbox is, the longer it takes to open outlook.. some times up to 6-10 seconds.. At idle times, outlook opens in less than a second..

Any ideas?



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