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After specifying the external host name under outlook anywhere, users pop up for password

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Dear All,

I have installed and configured exchange 2013 as a fresh installation on server 2012 and it worked fine till i changedspecifying the external host name under outlook anywhere(in exchange ECP -> Server -> server -> W12R2-Email2013).

My internal domain is starnavigator.lk and we have several accepted domains listed. but all the staff checked web mail throughmail.leoburnett.lk internally and externally. even now web mail is working fine.

After i added external host name as mail.leoburnett.lkall the internal PCs start to pop up for user name and password and its not  connecting. 

even if I reversed back the settings, still prompt for user name and password. also auto discover cant locate the settings. if i configure the settings manually, i t works for first time and after restarting outlook, again prompt for name and password.Any

any advice or solution please??

Thx,

Dulana



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