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Junk E-Mail function seems to be disabled in Outlook 2007.

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We are a small company with 3 users and we are on an exchange server. All three users have Outlook 2007 installed on their machines. One user has a huge problem with spam. All three of us get junk emails but for 2 users, all the junk is captured by the junk folder. One user, however, had to purchase a separate anti-spam software and install it on her machine only because junk e-mail function seems to be disabled and everything goes to the inbox. We checked all possible settings and they are at the highest but the function just does not seem to be working. It just seems odd that we are all on the same server and 1 user is having issues. The only difference I can think of is the way our blackberries are connected to the server. The one user with a junk email problem is connected through blackberry manager software and the two users are connected directly to the exchange.
Does anyone have any ideas? Thanks in advance to all of you for your help.

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