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Unable to access shared calendars on outlook 2010

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Hi i have a user who is unable to access shared calendars. It's stuck at 'updating'. User has Outlook 2010/ running on exchange 2003 server. i've tried using outlook in safe mode and tried running /cleanfreebusy switch but no joy. Its only happening on one particular machine as the user can see shared calendar on another machine and on citrix. Any help will be much appreciated

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