Dear All,
I would need help with a topic that is killing me.
I have a company email address and a shared mailbox that our team uses. After my PC was reimaged, I received Outlook 2013 - previously i had Outlook 2010 with which I did not have this problem.
Ever since I have Outlook 2013, I have the following issue (only in the shared mailbox, not in my personal inbox!):
- I search for a keyword
- matches are displayed
- I modify a match and then it immediately disappears. E.g.: I flag the email or categorize it, then it immediately disappears. Or I click on it so it is no longer unread, but read - this is again a change, and it disappears.
- disappearing means only that it disappears from the search results, it is not deleted.
- if I clear the search field, and all the emails are displayed and then I search again for the same keyword, I again have all the results.
It is very difficult to work like this, as I have to categorize and flag emails in our shared mailbox. Previously, with Outlook 2010, I just searched for a keyword, flagged and categorized the emails at one go. Now I have to search, flag, delete search field, search again, categorize, delete the search field, search again, move the mails, etc. This is very bad. :)
If someone could help me with this, that we be fantastic! Thank you!
Olivia