We have a user that is experiencing the following:
- When flagging a message for follow up, user gets a sync error message and the change is undone
- User cannot edit meetings, but can remove and re-add the meeting with changes
- User can create new meetings
- Keep finding references to old contacts in "Local Failures" even though they have been removed
- These issues seem to be present regardless of PC
- These issues do not seem to be present in webmail
Troubleshooting steps so far:
- Open Outlook with flags /resetnavpane, /cleanviews, /cleanreminders
- Delete OST file and resync
- Recreate the user's Outlook profile
- Reinstall Office 2013
- Try accessing the account on a different PC
- Move mailbox to a different Exchange mailbox database
- Try accessing the account via webmail - this DOES work
These are the errors the user reported: