I recently added GoDaddy's Office 365 for the Exchange Server (I currently have Office 365 Home Premium). I connected the exchange server with the desktop Outlook client without a problem. Then we changed our passwords on GoDaddy's Office 365 and the problem emerged. My iphone and Android were simple. Updated the passwords, and all was good. Emails came through just fine. BUT I can no longer connect my desktop Outlook to the Exchange server.
The error message is "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
I have un-installed and re-installed Office 365, I have tried creating new profiles for the client, and I have contacted the GeekSquad at BestBuy (the guy worked on it for 5 hours and couldn't figure it out). Here's the catch to - all 3 computers cannot connect, and we get the same error message. I can connect Gmail, and yahoo no problem. I cannot figure out a way to make my Desktop Outlook online so it will except my business domain email. (yes the online button says it's on too)
Please help!!
I am using a Lenovo Yoga
Windows 8.1, Office365, Outlook2013