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Suggestions required for automating and customising signatures.

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Hi,

We are looking for a solution where by we take control of signatures away from users and have them administered centrally from the server and use AD attributes to customise the signatures. We are currently trailing software Exclaimer! which gives a wealth of signature options, however we have hit a roadblock for which we need advice.

The large majority of our users work in groups, each group works out of a 'Shared Mailbox' and they are all given Send As permission so that they can send email from that mailbox. As an example they all send from a mailbox with the addresssupport@email.com.

We now want to add their signatures from the server when the emails go out and in the process customise the signature with their attributes e.g. full name, title, contact details, company etc.  The issue we have run into is the because they are sending from a Group Mailbox the Exclaimer software has no way of identifying which user is sending emails and therefore cannot attribute that persons particular information. I have spoken to Exclaimer and they advise the only way around this is by having users 'Send on behalf of' which we do not want to do.

Can anyone recommend a solution either within Exchange Server (we are using 2010) or Windows Server (we are using 2008 R2) or third-party software which would allow us to achieve the desired outcome.

Thanks.

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