First of all, I'm posting here because I'm not sure how to post in the previous version of Exchange forums.
Secondly, I'm re-posting this from the Outlook forums as I'm not getting any responses there despite of views.
Hi,
I'm having an issue in Outlook 2010 where I can't assign personal policies to folders. I have setup personal tags and added the mailbox to the right policy. I have also ran Start-MangedFolderAssistant in Exchange 2010 Shell against the mailboxes.
When I go into OWA, everything shows up perfectly, I can right-click and assign policies at will, but when I open Outlook 2010 then the Assign Policy button never appears. I force added it to the ribbon and I can see from there that the button stays grayed out irregardless of where I click in the folder structure. I have even assigned the mailbox user Owner rights to all the folders to see if it will make a difference.
If anyone can help me solve this problem I will very grateful, I'm pulling my hair out here and I'm certain I could just be missing something very obvious somewhere,
It might be worth mentioning that the company has been using .prf files to configure Outlook thus far, I'm looking to eliminate that. I'm not sure if that will have any effect on my current problem.
Thanks for your time.
Nico