hi all, this is rather odd and I cannot pin point where the issue is, e.g. outlook or exchange or both.
a number of users have folder in their mailbox that is accessible by other users in the company. for example user1 has a folder called shared in his mailbox, user B has read access to the shared folder.
User 1 drops emails into the shared folder and user B can then pick up the emails and do whatever is necessary with the email.
However . . . . the problem is, for some reason the folders like above (for a number of users and folder) quite often disappear from so the user with read access to the folder cannot see the folder.
The only solution is to re apply full access mailbox permissions from EMC. The folder then re appears in the folder view for the affected users.
Is there anything I can do? I don't know what to check, what to google etc.
Thanks