Hi,
We currently use IMAP in our office as all members of our team need to be able to read and send from the same mailbox. Unfortunatley our team is growing and the system is slowing down. We have exchange but have an issue I am hoping one of you may be able to tell me how to fix.
IMAP - Each client can clearly see what emails they have that are read/unread. We need to be able to do this so no emails are missed and not replied to.
Exchange - Once one client reads the email it shows as read and there is no way of knowing if each individual has seen the email.
What I need to fix is the issue of having the item marked read. What can we do so that each client can see what emails they have read. Is this possible? Are there any bugs that we can put in to make this work?
Thanks