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Online Archive only visible in Outlook 2010 after OWA logon

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Dear.

We implemented Exchange 2010 native archiving. We created our own retention policies, applied them to the mailboxes and archiving started successfully exactly as we want it.

We’re using Outlook 2010 clients with both: cached and non-cached mode. The strange thing is that for the online archive to be visible in outlook, the user needs to logon to OWA  first and only once. Afterwards, online archive stills visible in Outlook 2010.

Is there any other way to make the online archive visible without forcing the user to do a one-time logon to OWA?

Thanks for the feedback.
Regards.
Peter


Peter Van Keymeulen, IT Infrastructure Solution Architect, www.edeconsulting.be


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