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Check names issue

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Hi

Exchange 2010 SP2 RU4 ,multisite DAGs, single role per server, online archives, multiple sites, HA and DR, Windows 7, Outlook 2010

Check names successfully to find "Name Surname", however when  using fake name.surname@localdomain the checker cannot verify if the address exists. I will send the message of and it will return a delivery failure.

Quite a bit of people not using address book to locate email addresses

Need to find a way to get check names if users type in the wrong addresses.

I know this is people problem, but would like to resolve it a quickly as I can.

Thank you


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