I upgraded from office 2010 where I used to have a rule that basically sends a copy of all emails I receive to a designated pst folder. I have another rule that does the same thing for messages I send out, all messages. simple rules with no exceptions at all - it applies to all messages I receive and send.
now in outlook 2013, the outgoing messages works ok. no issues. but the incoming messages (the rule that sends a copy of all emails I receive to the designated pst folder) does not work. I tried to change the designated pst folder, I tried to create a new rule from scratch, I tried to open outlook in a cleanrule mode - nothing helps. it won't move a copy of the emails I receive to the designated pst folder like it used to do easily in outlook 2010. please help!!
thanks