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Outlook 2013 and Exchange 2010 --- Connecting only some of the time

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I have a question regarding the operation of Outlook 2013 (Subscription Home Premium). 

 

I am experiencing two issues with Outlook 2013 and they are as follows:

 

(1) 90% of the time, I receive the error message "Cannot start Microsoft Outlook.  Cannot open the Outlook window.  The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed."  I receive this message most of the time; however, on a random occasion, Outlook will open and work perfectly with Exchange. 

 

(2) Outlook 2013 (Home Premium takes a long time to load) whether it's an error message or actually works properly.

 

ATTEMPTED SOLUTIONS:

 

*Reconfigured the profile and mail settings multiple times

*Microsoft Tech Support (phone) was not able to resolve the issue

*resetnavpane did not work

*Formatted hard drive and re-installed everything (did not work)

*%appdata%\Microsoft\Outlook was tried but did not work

*Compatability mode re-set/tested 

BASIC INFORMATION 

*Outlook 2013 - Subscription - Home Premium

*Exchange 2010

*Windows 8 - 32Bit

 

REQUEST:

 

I am at a lost as to how to remedy this --- It is very frustrating because Outlook is necessary for work but very inconsistent.  Please help.

 


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