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outside firms getting "tentative" replie

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hello!

I have a question. I think it is on the outside firms side:

corporate email, server is 2010 (I think) but the client is outlook sp3.

PC tech here and I have a user who gets mettings request from outside firms. But he says that these firms are getting "tentative" responses  from him.

The users wants to stop automatically sending "tentative" replies.

it this a problem on the user's side? if so how can I fix this.

or is it on the outside firm side?

thank you much for any information.


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