Hi Folks,
I've been working on an issue for the past 3 weeks and would love some assistance.Here's the problem:
A user indicated that she was using Outlook normally, flipping between the Mail and Calendar tab. When she went back to the Calendar tab, the navigation pane switched to the Calendar tab, but the main pane and ribbon were still showing Mail content. The only way for her to display her Calendar properly is to right-click on Calendar and select "Open in New Window" - but even then if she goes to the Mail tab, she cannot go back to her Calendar again.
Please note we are running on Exchange version 8.3.327.1
Here are the fixes I've attempted:
- New OST file
- New Mail profile
- Ran outlook.exe with the following switches: /safe /cleanrules /cleanview /resetfolders /resetnavpane Please note: resetnavpane breaks the OST file and requires me to create a new OST file for the user
- Open Mailbox on a different computer - that same issue occurs
- Open Mailbox in webmail - the calendar is displayed properly
- Odds n Ends: Hitting CTRL + 6, Hitting F5.
I've run out of ideas and would appreciate any ideas to resolve this problem
Thanks!
Derek