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Emails disappear automatically from outlook 2007 exchange 2010

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Hello All,

I have an urgent issue with my CEO , my environment contain exchange 2010 mailbox/HUB/CAS, CEO have an outlook 2007 and he face an issue with his emails, he received emails and before he open it disappear after few time, when i open the recovery deleted items i found the emails and they didn't appear in deleted item folder only on recovery deleted items, so any suggestions please.

notes :

No rules in outlook

No Auto archive

his computer have a FEP as antivirus.

 



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