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Exchange Server 2013 / Outlook 2010 Auto-Complete address problems

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Hi 

We run an Exchange 2013 environment where end users use Outlook 2010.

For some reason several users (at least 5 so far, maybe more that haven't noticed yet) are complaining that they are now unable to add any additional address to the Auto-Complete cache.  This can be resolved manually by emptying the cache from within Outlook then disabling and re-enabling auto-complete but obviously they then have a blank slate.

My question is - is there anything that can cause this type of problem collectively?  I have seen it previously, but occurrences have always been isolated to an individual user.

Thanks in advance

M


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