Any help is highly appreciated.
We are using Office 365(Exchange online) with Windows 8 64bit and Office 2013 32/64 bit.
Out of 50 users, 1 user is experiencing issues when starting Calendar in Outlook.
We have conducted tests on 3 workstations, 32 and 64 bit Office with both safe mode and normal mode, with fully updated Office/PC and on clean installed PC.
Also tried using a domain PC and a PC in a workgroup. We tried running scanPST and it was finding errors, but not sure how that would affect Exchange Online data.
The Calendar works perfectly in O365 (online web)
When starting outlook(safe mode or not; with all add-ons disabled or not) all works as it supposed - mails and calendar sync until all is up to date and one is able to read/write mails and tasks.
But as soon as we either hoover mouse over the "Calendar"(preview) or press the link following happens:
CPU and RAM jump to 100% message-> Not Responding -> on screen appears that Outlook has stopped working -> and following error in event log appears:
Faulting application name: OUTLOOK.EXE, version: 15.0.4517.1509, time stamp: 0x51e66593
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988a1f
Exception code: 0xe06d7363
Fault offset: 0x00012005
Faulting process id: 0x838
Faulting application start time: 0x01cead3f52e23ff5
Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 9d083500-1932-11e3-afcd-90004eeee376
Faulting package full name:
Faulting package-relative application ID:
I would highly appreciate any help or feedback on this matter.