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Outlook 2010 / Exchange 2010 shared mailbox problem

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Exchange 2010 SP2

Outlook 2010 SP1 32-bit  /  Windows 7 Pro 64-bit

User profile is configured with a primary mail account for each user and a couple of shared email accounts for team work.  When a user sends an email "From" one of the shared accounts, the email is stored in the Sent Items folder of that account.

This is not the desired behavior.  In fact, the default behavior (according to numerous docs I have found, from MS and other sources) is for those emails to go to the Sent Items folder of the sending user - in their primary mailbox.

I can find all kinds of people on the web who want the behavior I am seeing, and they have to make sure a hotfix (or SP1) is installed and then a registry tweak is made.  I have SP1, but have not made that registry tweak, yet it won't put those darned emails where I want.

I have tried removing the profile, deleting the .ost files, rebooting, standing on one leg - I have been totally unable to change the behavior back to what's supposed to be the default. 

So, can anyone suggest something? 

Thanks.


Rob Pelletier


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