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Exchange 2013 cached mode issue

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I am testing an Exchange 2013 server. Everything was working fine but now Outlook clients running in cached mode do not save any of the embedded email images locally. When you view an email, the images load ok, and then go to another email and load the images, and when you go back to the first email Outlook needs to retrieve the images all over again. Every time you open an email it's as if you've never opened it to retrieve the content before. If I switch Outlook offline and then try to view emails, none of the embedded images are there [because it can't retrieve them from the server]. Any idea why it's not being cached locally? Again, this was not an issue until after making some configuration changes, some of which had to do with forcing SSL & NTLM.

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