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Configuring exchange for external email client access

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Hi I am struggling to work out why I cannot configure any email client to talk to my exchange server. 

I have installed SBS 2011 and tested it by logging on to the web interface and successfully sent and received mail from an external address (Hotmail). I have also configured bidirectional NAT for the following ports, 80, 443, 25, 110, 995, 993, 145, 587  I know the ports are open as I can telnet to the exchange server using them.

I have tried to configure, thunderbird, Kmail, and Opera to use both IMAP and POP, but I keep getting the same message from them all, Log in failed/password incorrect. But I am able to log in to the web interface with the username and password.

Am I missing something obvious when configuring exchange to work with external mail clients? I have followed the guides below but still can't get it to work.

http://blogs.technet.com/b/sbs/archive/2008/09/19/how-to-configure-sbs-2008-to-host-pop3-imap4.aspx

http://blogs.technet.com/b/sbs/archive/2008/09/18/how-to-configure-trusted-smtp-relay-in-exchange-on-sbs-2008.aspx

http://blogs.technet.com/b/sbs/archive/2011/08/31/how-to-configure-outlook-for-pop3-imap-and-smtp-connectivity-in-sbs-2008-2011-standard.aspx


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