We have 20 % to 30 % client machine reported when they are on cache mode new mails are not downloading.The same time all mails are reflecting on OWA.
We have tested the scenario and understood when we restart the outlook client, mails will sync and download to the client .We even noticed if we un check the cache mode and re enable it again all new mails started downloading .All client machines are in outlook 2007 sp3 .Would request your help to resolve the issue