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Outlook 2003 profile doesn't work on one PC but on other PC work just fine

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My client, she has Outlook 2003 SP3 on Win XP SP3, and she was able to work fine until last week. I have created her profile on my PC and it worked fine and also I tried a test-user it was the same way. I was wondering any other steps I have to take ?

Thank you in advance 


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