Hopefully you can help me?
Setup:
- Outlook 2010 (Office Pro Plus 32-bit)
- Exchange 2007
- Windows 7 Enterprise
When a particular user in my organisation replies to some HTML emails Outlook completely freezes and needs to be ended via Task Manager and restarted. I think i've narrowed down the problem to HTML emails with embedded images (which is a lot given people have them in their signatures etc). If I delete the images before sending then it sends straight away.
I've been able to replicate the problem for the same user on a different machine, so it's not a machine/profile issue as far as I can see.
I've also tried running in Safe Mode, removing add-ins and deleting Heltvecia Font (apparently often a cause of problems).
Would there be anything server side that could be causing this?
Thanks