When I set up my account on my phone all my email and my contacts sync fine. The problem occurs when emails build up in my inbox. Once a week I will clean out my emails (too many to handle all at once) on my desktop and will move them from the inbox to personal folders. The problem is that the email remains in the inbox on my phone. If I force an email sync on the phone, nothing changes and the email that was moved from the server to a personal folder still remains on the phone in the"inbox". If I delete the account on the phone and recreate it, then the phone inbox and server inbox will match, until the next time I "clean up" my inbox on the server.
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