Company just upgraded from Office 2010 to 2013. Every time I go to manage my rules and alerts, I get the message:
"The rules on this computer do not match the rules on Microsoft Exchange. Only one set of rules can be kept. You will usually want to keep the rules on the server. Which rules do you want to keep?"
The first time I saw this message yesterday after the upgrade, I selected "Server". I then went to view the rules, and they were all in alphabetical order. This would completely ruin the way I use rules and the way I have them organized. I cancelled out of that window and went in again clicking on the "Client" button. This brought up all the rules I had previously, and in the correct order. Once I made a change, I got the progress bar showing that it was uploading the rules to the server. However, every time I go back to Manage Rules, I get the same client/server challenge prompt. FWIW, these are all client-side rules, that move messages from my Exchange Inbox to specific folders in my PST.
I also noticed that when I view the rules from the server, my inactive rules are missing. I have some rules that are unchecked, but will activate them at certain times of the year.
I've done some searches on this topic, and all I can find is the Knowledge Base article that talks about having two versions of Outlook accessing the same Exchange account. This is not my issue. I only have the one version of Outlook accessing my account on the Exchange server.
Is there any way to bypass the "Rules Do Not Match" prompt, and force Outlook to always use my client-side rules?