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Exchange 2013 - Cannot add outlook client from outside the domain or domain user.

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Hi All,

I hope you can help, I am trying to create a hosted Exchange server I have "Server 2008 R2" and exchange server 2013 installed on it.

I have windows 7 PC on the domain of the server with outlook 2007.

If I log on to this as a domain user on my windows 7 PC exchange works perfectly.

If I log on as a local user on the PC and try and add this exchange account I go through the proper selection and add the exchange account, add username and password, then finds the FQDN of the server and my email address, I then open outlook and get the"Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)" error.

I have outlook installed on the server also and have given full permissions to my account to access a mailbox and get the same issue so it’s not a firewall problem.

I am stumped, I did follow a guide on the internet to create a multi tenant envioroment but this even happens when I create a new user away from any Exchange policies.

I know that the above error is common and some of you will say delete the ost files, add new profiles and i will work but no this is a setup problem, security or a dns problem i think.

Hope you can help.

 

Regards

 

IAN

 

 


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