I have several users that are using Outlook 2010 with Exchange 2007.
These users are accessing the same shared mailbox and they mark e-mails to let the other users know that they are working on the case/the e-mail.
It can take sevaral minutes (sometimes) before all users can see that there has been a change to an e-mail (so that the same 2 users do not work on the same case/e-mail).
Why does this happen and can I do something about it?
Outlook is running in cahced mode and I need to keep it this way so that my users can search in Outlook (using the .OST-file).